PROFESSIONAL DEVELOPMENT COURSES

All courses are 1 day in duration unless otherwise shown.

	Time Management for Busy People
	How to be a Confident Presenter
	Key Principles of Effective Staff Management
	Working with the Press and Media - Key Principles and Issues
	Organising and Running Successful Meetings

KEY PRINCIPLES OF EFFECTIVE STAFF MANAGEMENT

OVERVIEW

People are the most valuable resource within any organisation. However, keeping staff well motivated and effective in their working lives is not always an easy management task. This course provides an introduction to some key techniques aimed at effective staff management. It seeks to provide managers with a clear understanding of their roles and responsibilities and to provide them with the tools necessary to ensure successful staff management.

WHO WOULD BENEFIT FROM THIS COURSE ?

Anyone who has responsibility for supervising and managing staff. Elements of the course will also be useful to those supervising and managing volunteers. The course will be particularly useful to those who are new to management and to those wishing to brush up on their staff management skills.

TOPICS TO BE COVERED

• Defining and Understanding general and specific Management Roles
• Developing an effective Management Style
• The importance of planning & setting clear Objectives
• Understanding Group Dynamics
• Supervision and Delegation - effective techniques, styles and methods
• Dealing with Conflict
• Do’s and don’ts of Team Building
• Ensuring that you receive adequate Management Support

TRAINING METHODS

All TrainingPeople courses are highly practical in nature and questions and comments are actively encouraged. No one is ever forced to participate at any of our courses but we do encourage maximum group participation. We make use of exercises, small group work, work in pairs and exercises such as quizzes and ice breakers designed to promote discussion and learning. The main points are illustrated by a mixture of PowerPoint, hand outs, use of a flip chart and video / audio (where appropriate). Our trainers always strive to provide actual examples of how the various issues under discussion have been practically implemented by individuals or organisations.